Inviting Collaborators

Collaborators let you share an organization with a teammate instead of everything being tied to a single dashboard account.

Inviting someone#

Select the organization you own, scroll to Collaborators, type their email, and click Invite collaborator. A few things to know:

• They must already have a dashboard account. Inviting an email with no matching account is rejected outright — ask them to sign up first, then invite them again.
• Matching is case-sensitive. The dashboard lowercases what you type before sending it, so as long as they signed up with a lowercase email (the common case), this just works — but if their account used a different letter casing, the invite won't match it.
• Only the organization's owner can invite or remove collaborators. A collaborator can't invite others.

Removing a collaborator#

Click Remove next to their email in the collaborators list. A collaborator can also remove themselves from an organization they're part of.

What a collaborator can do#

Once invited, a collaborator gets full read access to the organization: its client apps, and every recording under them — the same dashboard view the owner sees, including watching replays. They can also delete a recording (day-to-day triage, like removing one captured by accident).

What stays owner-only:

• Deleting the organization itself.
• Creating, deleting, or regenerating the API key for a client app.
• Inviting or removing other collaborators.